Frequently Asked Questions
I am interested, how do I start service?
We are glad to welcome you to the Bare Paws family. Starting service is easy. Simply hit "Start Today" on the upper part of your screen. Answer our simple questionnaire , and we will get back to you within two business hours.
I have signed up for services, now what?
Please give us at least two business hours. In the even that you have contacted us after business hours or just before the end of business hours please give us until the next day. We are open 7 days a week 10:00 am to 7:00pm.
We apologize for any inconvenience, we are all pet sitters and dog walkers here. If an email or message takes some time to be answered we are most likely all on the field taking care of pets.
What areas do you service?
We serve all of Manhattan.
We serve the following areas in Brooklyn for dog walking: Red Hook, Caroll Gardens, Gowanus, Fort Greene, Clinton Hill.
We serve the following areas in Queens for cat sitting : Astoria, Long Island City, and are reaching slowly out to Flushings.
In the Bronx we service only Southern Bronx ranging all the way up to Buhre Ave. Feel free to inquire here.
We do not service Staten Island.
How can I schedule service?
Whats your cancellation policy?
Are you insured?
What is a meet and greet?
How do I pay?
Minimum scheduled service?
What about my keys?
We will not pay for lost keys or lock outs if a client does not provide us with at least two sets of keys.