Frequently Asked Questions
I am interested, how do I start service?
We are glad to welcome you to the Bare Paws family. Starting service is easy. Simply hit "Start Today" on the upper part of your screen. Answer our simple questionnaire , and we will get back to you as soon as possible..
I have signed up for services, now what?
Please give us at least two business hours. In the event that you have contacted us after business hours or just before the end of business hours please give us until the next day. We are open 7 days a week 10:00 am to 7:00pm.
We apologize for any inconvenience, we are all pet sitters and dog walkers here. If an email or message takes some time to be answered we are most likely all out on the field taking care of pets.
What areas do you service?
We serve all of Manhattan.
In particular the Upper East Side , Midtown, Harlem, Morning side, Upper West Side, and Lower East Side are some of our major hubs
We do not service Queens, Staten Island or Brooklyn for dog walking.
We serve all of Manhattan. In particular the Upper East Side, Harlem, Upper West Side, Morning Side, and Lower East Side.
We serve the following areas in Queens for cat sitting : Astoria, Long Island City.
Brooklyn Wide coverage available please contact us with your address to see if we cover you.
We do not service Staten Island.
How can I schedule service?
Whats your cancellation policy?
Are you insured?
What is a meet and greet?
What Precautions are you doing for Corona Virus?
How do I pay?
Minimum scheduled service?
What about my keys?
We will not pay for lost keys or lock outs if a client does not provide us with at least two sets of keys.