Care for your kitty during the day time. We give your kitty attention throughout the day. You will receive at leas 4-5 30 minute check ins per day. That's plenty of social time for your kitty.
$55 per day (discounts available for stays over 3 days long)
We visit all of Manhattan. In Brooklyn we visit Red Hook, Caroll Gardens, Gowanus, Fort Greene and Clinton Hill. We also visit South Bronx. In Queens we visit Long Island City , Roosevelt Island and parts of Astoria.
Can you visit my pet at a specific time?
We use time ranges. We do not promise specific arrival times. For example if you need a sitter to visit your kitty in the morning at 9:00 am. You can set the time range to be 8-10 am, 9-11 am, or 7-9 am. And your sitter will arrive during that time range. A sitter may arrive at 10:00 am and be withing the 8-10 am range as well.
If a specific time range is not selected we will generally place your pet in 1 of 5 ranges.
Early Morning 6- 9 am
General Morning 6-11 am
General Afternoon 11 am -4 pm
Evening 4 pm - 11 pm
Flexible Time any time between 6 am- 11 pm
Do you have a cancelling fee?
We will charge for the whole fee for the service, if the service is not cancelled two hours prior to service range time. For example if a service time window is 12 pm - 2 pm the service should be cancelled by 9:00 am.
If you are cancelling during a time Bare Paws is closed, please in addition to requesting a cancellation thru the system. Send a message in Timetopet so your sitter may see it before arriving at your home.
How can I contact you while I am away?
Why do you need two copies of keys?
A good sitter should always have a back up plan. Our staff is extremely dependable but they are all human as much as we do try to minimize keys being lost sometimes we do misplace them. In other cases, your sitter may have an emergency. In both situations a back up key would enable us to visit your kitty in any situation.
Bare Paws will not cover any damage caused by us not being able to access your pet, property should you only provide us one key with no ability to obtain another.
In addition, we will not take any clients that require insulin/medication that only provides one copy of keys.
My building only allows me to have one copy?
Speak with you landlord or super to see if they have a spare key that can be used should something happen to our copy. You can provide us with the contact information of a landlord, super, friend or family member with a key. We simply ask for a way to access a second copy, in case of a failing of the first.
Do you charge extra for weekends and holidays?
Are you insured and bonded?
How do you handle a Vet emergency?
Unlike most services we do not charge you any additional fee for a vet emergency. We do charge for any transportation the sitter may have to take to get your pet to the emergency room. We do not charge for the individual sitter's time in reaching to the emergency room or staying with your pet. We are here for your pet first.
At the time of the emergency we will contact you, should you not answer we will call your secondary contact, and finally your emergency contact for instructions on how to proceed. Its important this is outlined early as should you not answer your secondary contact or emergency contact will be expected to be willing to give veterinarian advice and pay vet fees.
Should we be unable to contact you or a contact. We will use our best judgement. Your pet will be taken to the vet on file. Should veterinarian be closed we will take them to an emergency care facility. Your card will be billed for the expenses incurred at the vet. Unless it is caused directly by Bare Paws in which we will handle all fees including sitter's transportation.
I have never used a sitter before do you have any additional tips?
If we are your first sitters thanks for choosing us! If you have used another company and are trying us today thanks as well!
We find that most issues come in lack of communication. Even if you expect the sitter to find everything in your home easily , please leave notes. Each sitter has owned cats and each of us take care of our cats a little differently from you.
Make sure to give detailed notes on our app software. Here are some great details to leave:
Food instruction clear amount of food left and where food bowls are located
Cat Hiding spots!
Where to dispose of cat waste
All litter box locations
Cleaning supply locations
Details about second key if not left with Bare Paws
Always feel free to message us on the app or to call Bare Paws at (646)308-1278 between 9am to 7pm.
